Outage on API

Incident Report for Ideogram

Resolved

The API should be back to normal with no timeout errors
Posted Sep 10, 2024 - 21:34 UTC

Update

API calls for model version 1.0 may still timeout however API calls to 2.0 should work as expected
Posted Sep 10, 2024 - 20:45 UTC

Monitoring

We are actively monitoring API calls should no longer be timing out
Posted Sep 10, 2024 - 20:06 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 10, 2024 - 19:34 UTC
This incident affected: API.
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